We respect your privacy. This page explains what personal data we process when you use this site to buy a digital e-vignette, who we share it with, and what rights you have.
When you complete checkout, we typically process the categories below. Only provide accurate details they are used to register your vignette with the relevant toll network.
Vehicle and vignette details
Vehicle category, licence plate, country of registration, selected product and duration, and validity start date where the checkout asks for one.
Contact details
Email address for your order confirmation and, if you choose express delivery when offered, faster dispatch of documents to that address.
Payment
Card payments are handled on a secure hosted checkout page by our payment provider. We do not store your full card number on our servers.
The controller responsible for processing is identified in the legal notice or contact details published on this site. For privacy questions you can use the same channels as customer service.
We process personal data to perform the contract (registering your vignette and sending confirmation), to comply with legal obligations, and where permitted to improve our service and prevent fraud. Marketing unrelated to your order is not the purpose of the checkout form.
Data may be shared with our payment provider, email delivery services, and the systems required to register your plate with the national toll operator. Some providers may process data outside the EEA; where required, appropriate safeguards apply.
We retain personal data only as long as needed for order handling, accounting, legal claims, and regulatory requirements. We use technical and organisational measures such as encryption in transit and access controls appropriate to the risk.
We do not use your checkout data for solely automated decisions with legal or similarly significant effects without human involvement.
We may update this privacy statement when our services, partners, or legal requirements change. The date at the bottom of this page shows when it was last revised.
Where the GDPR or comparable law applies, you may have the following rights in relation to your personal data. Requests can be submitted via customer service; we may need to verify your identity.
Access
You can ask whether we process your data and receive a copy of the personal data we hold about you in connection with your order.
Rectification
If details are inaccurate, you can request correction. Contact us quickly if you notice a wrong plate or start date before travel.
Erasure
You may request deletion when there is no overriding legal reason to keep the data (for example statutory retention for tax or toll records).
Restriction and objection
In certain cases you can ask us to limit processing or object to processing based on legitimate interests.
Complaint
You have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement occurred.
Exercise your rights or ask a question
Include your confirmation email and licence plate when you contact us about an order or a privacy request, so we can respond without unnecessary delay.
Contact customer serviceLast updated: May 2026